Rooted in Tradition. Made for Today.

Mahil Thari

Mahil Thari

Privacy Policy

At Mahil Thari, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Personal Details: Name, email address, phone number, and shipping address.
  • Payment Information: Payment details are processed securely through our payment gateway partners. We do not store or have access to your full payment credentials.
  • Order Details: Products purchased, order history, customization preferences, and delivery instructions.
  • Communication Data: Messages sent via Instagram, WhatsApp, email, or our contact forms.

How We Use Your Information

Your information is used only for the following purposes:

  • Order Processing: To process, fulfill, and deliver your orders accurately.
  • Customer Support: To assist you with inquiries, order updates, and issue resolution.
  • Shipping: To share your address and contact details with our trusted courier partners for delivery.
  • Payment Processing: To securely process payments through our payment gateway partners.
  • Communication: To send order confirmations, dispatch updates, and respond to your queries.

Data Sharing & Third Parties

We take your privacy seriously. Your personal information will never be sold, rented, or shared with third parties for marketing or any other purposes. However, we may share necessary information with:

  • Delivery Partners: Courier and logistics companies (such as India Post, Delhivery, and Blue Dart) require your name, address, and phone number to deliver your order.
  • Payment Processors: Secure payment gateways process your transaction data. These partners are PCI-DSS compliant and handle your data with the highest security standards.

We ensure that all third-party partners adhere to strict confidentiality and data protection standards.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmitted between your browser and our servers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal compliance, and record-keeping. Order-related data is typically retained for 3 years after the last interaction.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your data, subject to legal obligations.
  • Withdraw consent for data processing where applicable.

To exercise any of these rights, please contact us using the details below.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

  • Email: maghilthari@gmail.com
  • Instagram: @mahil_thari
  • WhatsApp: +91 98765 43210
  • Address: 79 PM Swamy Colony, Cross No. 1, Rathinapuri, Coimbatore - 641027